Diners Club - Financial

Diners Club International sought to improve the efficiency of their back-office financial operations. The credit card reconciliation and dispute resolution processes were particularly labor-intensive, involving manual cross-referencing of data from multiple sources.

Our consulting engagement focused on identifying and mapping key automation opportunities. We provided a strategic roadmap for implementing RPA to handle high-volume, rule-based tasks. The proposed solution was designed to automate data validation and reconciliation, significantly improving processing speed and accuracy while ensuring compliance.